Beware of Express Auto Carriers LLC

If you’re considering using Express Auto Carriers LLC for your vehicle shipping needs, I strongly advise against it. My experience with this company was nothing short of a disaster, revealing a troubling pattern of unprofessionalism and deceit.

First and foremost, the staff at Express Auto Carriers LLC demonstrated a shocking lack of knowledge about the car shipping industry. Their customer service was not only unhelpful but also frustratingly ignorant of basic shipping procedures. They failed to provide clear and accurate information about delivery times and costs, leading to a series of miscommunications and unmet promises.

What’s worse, the company’s reliability is highly questionable. They consistently missed deadlines, often leaving me in the dark about the status of my vehicle. When I attempted to reach out for updates, I was met with vague responses or, worse, complete silence. This lack of communication and accountability was incredibly aggravating.

Furthermore, Express Auto Carriers LLC’s business practices are alarmingly deceptive. Despite claiming to be a reputable, USA-based company, their operations felt more akin to a fly-by-night scam. It became clear that their primary goal was to collect payment rather than deliver on their promises. This behavior not only undermines trust but also leaves customers feeling exploited.

In summary, Express Auto Carriers LLC is a company you should avoid at all costs. Their unprofessional conduct, lack of industry knowledge, and questionable business practices make them an unreliable and potentially fraudulent choice for auto transport. Save yourself the trouble and seek out a more reputable and trustworthy company for your vehicle shipping needs.

Real Reviews Collected From Past Customers:

1. Avoid This Company at All Costs! I had a terrible experience with Express Auto Carriers LLC. They claim to be a reputable company, but my encounter was anything but professional and I wish I went with ShipVehicles instead. The staff seemed clueless about the car shipping process and failed to provide clear communication. To make matters worse, they were consistently late and unresponsive. I felt scammed and frustrated throughout the entire process. Save yourself the trouble and look for a more reliable service.
2. Complete Disaster – Stay Away! Express Auto Carriers LLC is a nightmare. Their so-called customer service is non-existent, and their knowledge of the industry is shockingly poor. They promised timely delivery but missed the deadline by weeks without any explanation. When I tried to reach out for updates, I was met with rude and dismissive responses. This company operates like a fly-by-night operation, and I wouldn’t trust them with any vehicle. Look elsewhere for trustworthy car shipping.
3. Unprofessional and Deceptive My experience with Express Auto Carriers LLC was nothing short of a disaster. They advertise themselves as a professional auto transport company, but the reality is far from it. The staff are unprofessional, and their business practices seem shady. They made numerous mistakes with my shipment and refused to take responsibility for their errors. It’s clear they are more interested in taking your money than providing any real service. Avoid this company if you value your time and vehicle.
4. Terrible Service – Do Your Research Be very cautious with Express Auto Carriers LLC. I found their service to be a complete disappointment. They misled me about delivery times and failed to provide any proper updates. The company’s handling of my vehicle was sloppy and unprofessional. It’s apparent that they don’t have a clue about proper car shipping procedures and are only focused on making a quick buck. Do your research and find a more reputable company to handle your auto transport needs.